The answers to common questions we get are listed below. If your question is not answered here, or you have some feedback about our apps, please send us an email.
Note: if you're after the documentation & FAQ for Soulver 3 click here
Is Soulver 3 a free upgrade from Soulver 2?
No, it's a separate purchase (and not a subscription 🎉!). There is no special upgrade pricing for existing users to keep things fair across the Mac App Store & direct customers.
Do you still have older versions of Soulver available?
Soulver 3 requires macOS 10.14.4 or later. Soulver 2 requires macOS 10.10 or later. You can still download older versions supporting earlier releases of Mac OS X using these links:
Does Soulver for iOS support custom URL schemes, for use in apps like Launch Center Pro?
Yes, there are actions to open Soulver, & also to create a new document (with an optional title or text). Learn about how to use them here.
I've lost my serial number.
I've purchased Soulver direct through you, but I still have not received my serial number.
You should receive your serial number within a minute of purchasing. If you haven't, try checking your spam folder first, as sometimes automated emails can end up there.